---
metadata:
  - name: generator
    content: Diplodoc Platform v5.66.1
  - property: og:type
    content: article
  - property: article:section
    content: Examples of workflow setup
  - property: og:title
    content: Enabling notifications by email
  - property: article:tag
    content: Instructions
alternate:
  - https://yandex.ru/support/tracker/en/hr-process-candidate-queue.md
  - https://yandex.ru/support/tracker/ru/hr-process-candidate-queue.md
  - href: https://yandex.ru/support/tracker/en/hr-process-candidate-queue.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.ru/support/tracker/en/llms.txt?revision=r22057024
    rel: describedby
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.ru/support/tracker/en/llms.txt?revision=r22057024


# Enabling notifications by email

To allow candidates to submit a request on their own, create a queue and a request form and configure automatic sending of confirmation emails.

## Create a queue for candidates {#create-queue}

1. [Create a queue](https://yandex.ru/support/tracker/en/manager/create-queue.md) using the **Recruitment** template.
1. For example, `Candidates Queue`.
1. Set up a workflow or create a [new](https://yandex.ru/support/tracker/en/manager/workflow.md) one.
1. Add the **Hired** and **Not hired** completion statuses to the workflow.
1. For the workflow, specify the issue type, for example `Кандидаты`.

## Set up a request form {#form}

### Create a form {#create-request-form}

1. In the left-hand panel, click ![](_assets/svg/add-icon.svg)</svg> **Create issue**.
1. Under **Try Yandex Forms for creating issues**, click **Create form**.
1. Create a new form:
	* Specify the name `Кандидат`;
	* Add a description, for example `Форма заявки на вакансию`;
	* Click **Next**.
1. Wait for the page to load and select the **Text** widget.
1. In the **Question** field, enter `ФИО`.
1. Click ![](_assets/svg/add-icon.svg)</svg> **Add question** and select **Text**.
1. In the new question card, in the **Question** field, enter `Вакансия`.
1. Similarly, add another question `О себе`. Change the type of this question from `Короткий ответ` to `Длинный ответ`.
1. Click ![](_assets/svg/add-icon.svg)</svg> **Add question** and select **Email**.
1. In the new question card, in the **Question** field, enter `Email`.
1. Add other questions if needed.

### Set up integration with Tracker {#tracker-integration}

1. Click **Configure integrations** and wait for the page to load.
1. In the **Issue type** field, select `Кандидаты`.
1. In the **Header** field, click ![](_assets/svg/add-icon.svg)</svg> and select **Response**. In the window that opens, in the **Question** field, select `ФИО` and click **Save**.
1. In the **Description** field, click ![](_assets/svg/add-icon.svg)</svg> and select **Responses**. In the dialog box, click **Select all** and choose **New format** in the **Response formatting** field. Click **Save**.

## Set up sending of emails {#send-email}

1. On the integration setup page below, click ![](_assets/svg/add-icon.svg)</svg> **Add action group**.
1. In the **Action group #2** card that appears, select the **Email** widget.

    ![](_assets/hr-process-candidate-queue.png =800x){.border-yes}

1. In the **To** field, click ![](_assets/svg/add-icon.svg)</svg> and select **Response**. In the dialog box, select `Email` in the **Question** field and click **Save**.
1. In the **Subject** field, enter `Отклик на вакансию`.
1. In the **Text** field, enter the email text, for example `Спасибо! Ваша заявка принята к рассмотрению`.
1. On the page below, click **Save** and then click **Publish**.

### Create a test issue {#create-test-task}

1. On the issue creation page, select **Never** in the **Allow issues to be created without a form** field at the top right.
1. Select the widget named `Кандидат`.
1. Fill out the form. Specify your own email address.
1. Click **Send**.
1. Check if there is a confirmation email in your mailbox.

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